Saturday, April 18, 2009

Arrghh.. MEMANG "TAK" BERBALOI Langsong!!

I hated went sometin' really make me mad happen..! N tat was happened to me today, hated to get involve wit it.., hated to tell u guys also. Not for measuring somebdy, not sayin' tat i'm in right place.. just to share my "customer service" xperience so tat u all know how to faces da same situation like me!

I started my day today havin' breakfast outside wit my sis in law, Sis Zarin+Abg Rahim n Ery. We goin' to take my mother in law for outin' n buy some blouse as she so wanted to buy a new one for herself. So after tinkin' of where are da best place to bring her n let her choose her own selected, we fetch her at home n make our moves to KBJ (Kompleks Bukit Jambul).
After a while (pusing2 tgk mana yg brkenan), she got wat she wish for. She told us tat she wanted another blouse, so we walked from one floor to another n lookin' which suitable wit her. Naaa.. but not tis time! We couldn't find one.., so she change her mind n wanted to buy cloth (kain ela) n send it to da tailor for sew her design blouses!! Hehe.. :p (mcm2 tau ibu mertuaku ni, tp I LOVE U Mak!!) Ha.. tis is da time wat really happened!!
As we all know, nama co. nie mmg popular aaar kan! When we @KBJ also, after my mother in law wanted to buy a cloths.. so we don't hav any choice n straight walk in to tis department stores. Lookin for cloth tat suit for makin' a blouse, she founded a cotton cloth wit an abstrack pattern tat looks so sweet into her.. When come to pay time, i'm da one whose goin' to make a payment at "only one cashier" at one floor!! So UNPREDICTABLE!! Muka Sis Zarin dh brubah, shake da head in refusal.. but i still follow da rules.. queue up until lah..
Ada makcik2 yg tah dr mana tah, ramai2 buat rombongan kot mai K*md*r nie potong 'queue' line!! Woi, makcik.. mana bleh camni!! Sunddenly.. there's a sound, "Dh la cashier ada 1 ja, yg dok brkumpoi ramai2 kat depan nie potong line tu psai pa..? Bratoq la betoi2, org lain pun beli kain jgk!!" Fuuhh, know from whose voice..? Sis Zarin la..!! She's really hot already. Trus makcik2 tu trdiam, ikot barisan!! Ha.. kan bagus camtu.
Then, after make da payment.. i can redeem a voucher from my bill payment which is if u buy n pay RM50 n above in a single receipt, u can get voucher for RM5. Tinkin' of we wouldn't come to KBJ usualy, so we goin' to use da voucher straight away. I don't hav any plan on buy tings overthere, though askin' Sis Zarin if she's wanted to buy anytin' n just use da voucher. Sis Zarin pun xtau nk beli pa sbenarnya, at last lookin' at small ceramic jar n da price.. enough to use da voucher!! But i wanted to highlight here.., There's no one sales promoter tat help n assist us to write in da receipt b4 we make da payment over da counter. I repeat.., no ONE Arrghh i hated!!
Nie ya part paling marah..!! After again, i follow da rules n 'queue up'. When come to my time, senang ja da cashier tu ckp
"Nie kena tulis resit dulu nie."
I reply,
"Eh, dh xdak sapa kat situ"
Dgan muka senyum kambing busuk da cashier said,
"Tak kak, kna tulis dulu!!"
Aku balas plak,
"Dh tu nnt, sy nk kena bratoq lain plak..? How dare u.. :OOO Bleh lg dia senyom kat aku!!
Hilang sabar, penat dh pun ada.. then aku trus pegi letak blk benda yg nk dibeli tu. Sambil jln, koyak voucher yg dapat tu n straight letak kat counter aku redeem voucher mula2 tadi!
Nahhh, ambik!!
Truk, their customer service mmg out! Dh tu.. now their workers all are outsider, immigrant - Nepal+Vietnam ckp Melayu pun tunggang trbalik.. their smells, ALLAH.. pening!! I'm complainin on tis bcoz their service are totally not same wit da co. profile motto "MEMANG BERBALOI.." Not at all.. Xbrbaloi langsong, dh xmcm dulu2 dh!!

2 comments:

ery@zainy said...

sabar, sabar syg ya.. i know how you feel that time! i was there, remember..?

Memang that co. should upgrade their system, cust service..

Kena rearrange semua balik tu!!
Ada surat complain dak, ka boleh write-in sj..?

arezura said...

i hate to being so.. rude!!